In Accordance to the quality manufacturing of Reiner Medical all our products have a Total Guarantee against any manufacturing or material defects. Our strict quality controls guarantee that our products meet the most demanding international standards. The return of any product is subject to the following conditions:
Once Reiner Medical has confirmed, after receiving the item that the return is accepted, we will issue a credit note in favour of the customer, which will appear as a balance in favour. The customer can acquire new products from Reiner Medical S.L.
In case of shipments of defective material, digital photography must be sent by e-mail that clearly represents the defect, or, if possible, request the visit of our area delegate.
LOCATOR Abutments are excluded of those return conditions as they have an specific procedure.
In addition there is no guarantee coverage in the following cases:
In Case of any dubt, please contact us in:
Reiner Medical, S.L. – División Dental
Polígono Industrial Itziar – Parcela H7
20829 Itziar-Deba (Gipuzkoa)·SPAIN
T 00 34 943 606 286